FAQ: Frequently Asked Questions
County Court Judgment
We offer 3 service levels.
- Bronze Service. The standard service. For customers only requiring basic email support during the transfer up and enforcement process, Updates are provided when things happen, such as agent visits.
- Silver Service. The supported service. For customers wanting telephone support and assistance during the transfer up and enforcement process. Silver service also offers additional benefits.
- Gold Service. The supported priority service. All the benefits of the silver service along with visits to the address on the writ being prioritised.
Bronze Service
Our standard service is suitable for:
- Individuals and businesses conducting their own litigation and legal matters and requiring NO Support including requesting updates, asking questions other than us sending an update by email only if a significant event occurs.
- Individuals and businesses with experience dealing with debt recovery.
- Legal professionals.
Fee to instruct = £241.75
This is the administration fee of £108 (£90+vat), and the court transfer and execution fee £133.75. On successful collection the court transfer and execution fee is recovered from the debtor and returned to you. If we are unable to successfully recover your debt then an abortive fee of £94.80 (£79 plus vat) is due to us by law.
Silver Service
Our Silver service is suitable for:
- Individuals and businesses that prefer telephone support with a named client liaison manager. If they are not available, they will aim to call back within 1 working day.
- Individuals and businesses that require telephone support and help during the transfer up and enforcement process.
- Individuals and businesses that have a difficult or complex case.
Fee to instruct = £439.75
This is the silver service fee of £198 (£165+vat), the administration fee of £108 (£90+vat), and the court transfer and execution fee £133.75. On successful collection the court transfer and execution fee is recovered from the debtor and returned to you. If we are unable to successfully recover your debt then an abortive fee of £94.80 (£79 plus vat) is due to us by law.
Gold Service
Our Gold service is suitable for:
- Individuals and businesses that prefer telephone support with a named client liaison manager. If they are not available, they will aim to call back within 1 working day.
- Individuals and businesses that require telephone support and help during the transfer up and enforcement process.
- Individuals and businesses that have a difficult or complex case.
- Individuals and businesses that require their cases visited as soon as possible quicker than our standard times.
Fee to instruct = £739.75
This is the gold service fee of £498 (£415+vat), the administration fee of £108 (£90+vat), and court transfer and execution fee £133.75. On successful collection the court transfer and execution fee is recovered from the debtor and returned to you. If we are unable to successfully recover your debt then an abortive fee of £94.80 (£79 plus vat) is due to us by law.
The application to the Court for the writ of control usually takes about a week.
Once the writ has been sealed, the defendant is served with a “Notice of Enforcement” giving them a minimum of 8 clear days to pay. If they do not pay, then a visit is made by an enforcement agent.
It depends upon the type of property, the circumstances of the case, and if we have a separate court order allowing this.
If it is a Commercial Property a bailiff can use force to enter commercial premises when authorised by the HCEO subject to certain conditions and usually an indemnity by the claimant.
If it is a Residential Property a bailiff cannot normally use force to gain entry to a residential or mixed-use property other than in the following circumstance - they have previously gained entry peaceably and have a valid Controlled Goods Agreement in place.
The HCEO is able to apply to the court for a Warrant of Reasonable Force and if granted they can then use force. This can be used if the debtor refuses to cooperate and has goods in the property worth taking into control to satisfy the debt.
We offer up to 3 initial visits to make contact at one address free of charge when you pay the £94.80 (£79 plus vat) compliance fee, also known as the abortive fee. This fee is for the setting up of the file, the statutory checks, opening a ledger and issuing a notice of enforcement.
If you want us to visit any other addresses, provided they are not third-party addresses, we can. This will however cost a further £90 per address including vat. If you want further visits after the initial three then there is a cost but we can keep going back.
Once a writ of control has been paid, we retain the money for a minimum period of 14 days as stipulated by the 1986 Insolvency Act. We then send the funds to you by bank transfer.
If a defendant refuses to pay then the enforcement officer can take control of goods.
If there are no goods to take into control, the enforcement officer will try and encourage the defendant to pay as much as they possibly can. This may involve a payment plan to discharge the debt by instalments over as short a period of time as possible.
In this situation the enforcement process will fail.
A writ of control has a life of 12 months.
A County Court Judgment has a life of 6 years.
If a previous attempt to enforce a CCJ failed, you can try again as long as it is within 6 years of the CCJ being issued.
You should only really try and enforce a CCJ for a second time if you are sure the defendant has had a genuine change in circumstances from when the first attempt was made. For example they may come into an inheritance or maybe even had a lottery win. It costs from £241.75 to try a second time.
The maximum times you can try and enforce a CCJ is twice. Further attempts can be made with the Courts permission.
High Court Enforcement
The answer is no.
This is a totally separate legal action and needs to be directed to a properly qualified solicitor.
The answer is yes.
However, to have any chance of success you need to know the debtors bank account number and sort code. Without these, you are wasting your time.
You also need to have good knowledge of the debtors financial circumstances. A third party debt order can only be enforced once. If there are no funds available when applying it then it will fail.
We cannot enforce Attachment of Earnings Orders.
These are directed by a Court to the debtors employer who is obliged to pay the Court the amount on the Order whilst the Order remains in force.
The debtor must be employed. If the debtor is self employed they will not work. Also they will fail if a defendant leaves the place of employment.

